DORVALETHOS Money Back Guarantee Policy

Effective Date: October 15, 2023

Overview

The Money Back Guarantee by DORVALETHOS is designed to ensure our customers' satisfaction with their purchases. If, for any reason, you are not completely satisfied with a product purchased through our website, you may be eligible for a refund under the terms outlined below.

Eligibility Criteria

To qualify for our Money Back Guarantee, the following conditions must be met:

• The request for a refund must be submitted within 30 days of the date of purchase.
• Products must be returned in their original condition, including packaging, accessories, and documentation.
• A valid receipt or proof of purchase from DORVALETHOS must be provided.

Exclusions

The Money Back Guarantee does not apply to the following:

• Products marked as final sale or non-returnable.
• Digital products or services that have been fully delivered or accessed.
• Items damaged due to misuse, alterations, or external factors beyond our control.

Return Process

To initiate a return under the DORVALETHOS Money Back Guarantee, please follow these steps:

1. Contact our Customer Service team at [email protected] to obtain a Return Authorization Number (RAN).
2. Carefully package the product, including all original contents, and clearly write your RAN on the outside of the package.
3. Ship the package to our Returns Department at: DORVALETHOS Returns, 123 Business Park Drive, Suite 400, Metropolis, ST 54321.

Refund Process

Once the returned product is received and inspected, DORVALETHOS will notify you of the status of your refund request. Approved refunds will be processed promptly, and the credit will be applied to your original method of payment within 7-10 business days.

Contact Information

For any questions regarding our Money Back Guarantee Policy, please contact our Customer Service department at [email protected] or call us at (555) 012-3456.